Terms of Use

1. Agreement to Terms

By accessing or using the Ozytherionyx website (ozytherionyx.com) or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, along with our Privacy Policy, Cookie Policy, and Refund Policy.

If you do not agree with any part of these terms, you must not use our website or services.

These terms constitute a legally binding agreement between you (the "Client" or "you") and Ozytherionyx Ltd (the "Company", "we", "us", or "our").

2. Who We Are

Ozytherionyx Ltd is a company registered in England and Wales (Company No. 16782961) providing digital mentoring, strategic consultancy, and performance marketing guidance to entrepreneurs and businesses globally.

Digital Services Only

All our services are delivered digitally via:

• Video conferencing (Zoom, Google Meet, or similar platforms)
• Email correspondence and written guidance
• Digital document delivery (PDFs, templates, frameworks)
• Screen sharing and collaborative tools

No Physical Products: We do not ship physical goods. All deliverables are electronic and accessed via email or secure file transfer.

3. Services & Scope

Ozytherionyx provides strategic mentoring and consultancy services including, but not limited to:

• Strategic Mentoring: One-on-one sessions for positioning, offer refinement, and go-to-market strategy
• Performance Marketing: Campaign structure, channel strategy, and scaling guidance
• Authority Systems: Content planning, distribution workflows, and consistency frameworks
• Growth Consulting: Bottleneck analysis, workflow optimization, and measurement systems

Service Limitations

Our services are advisory and educational in nature. We provide:

• Strategic guidance and frameworks
• Best practices and recommendations
• Analysis and consultation

We do not provide:

• Direct management of your advertising accounts or campaigns
• Guaranteed business outcomes or revenue targets
• Legal, tax, or financial advice
• Technical implementation services (coding, design, etc.)

Your Responsibility

You are responsible for implementing the strategies and guidance we provide. Success depends on your execution, market conditions, and factors beyond our control.

4. Accounts & Access

Some services may require you to create an account or access credentials for scheduling, file sharing, or communication platforms.

Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

5. Payments

All payments for Ozytherionyx services are processed securely through Stripe, our third-party payment processor.

Pricing & Currency

• All prices are displayed in USD (United States Dollars)
• Prices are subject to change with notice
• Current pricing is always available on our website

Payment Processing

• Payment is required at the time of purchase unless otherwise agreed
• You will receive an email receipt from Stripe immediately upon successful payment
• We accept major credit cards, debit cards, and other payment methods supported by Stripe

Failed Payments

If a payment fails or is declined, we reserve the right to suspend service delivery until payment is resolved. You are responsible for any fees charged by your financial institution.

Taxes

Prices do not include any applicable taxes, VAT, or duties, which may be added at checkout based on your location. You are responsible for all such charges.

6. Scheduling, Cancellations & Refunds

Session-based services require scheduling through our booking system or via email coordination.

Scheduling

• Sessions are scheduled in Europe/London timezone during business hours (Monday–Friday, 09:00–18:00)
• We will confirm all appointments via email
• Technical requirements (stable internet, video conferencing software) are your responsibility

Cancellations & Refunds

For detailed information about cancellations, rescheduling, and refund eligibility, please refer to our comprehensive Refund Policy.

Key Points:

• Cancellations require 24 hours advance notice
• No-shows are non-refundable
• Delivered services are non-refundable
• Refund window for undelivered services: 7 days

7. Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these terms.

Prohibited Activities

You may not:

• Abuse or Harass: Engage in abusive, threatening, or harassing behaviour towards our staff or other clients
• Misrepresent: Provide false or misleading information
• Scrape or Copy: Use automated tools to scrape, copy, or monitor our website content
• Interfere: Attempt to interfere with the proper functioning of our website or services
• Reverse Engineer: Attempt to reverse engineer, decompile, or extract source code
• Illegal Use: Use our services for any illegal purpose or in violation of any laws
• Resell: Resell or redistribute our services without written permission
• Spam: Send unsolicited communications or spam through our platforms

Consequences of Violation

Violation of these acceptable use provisions may result in immediate termination of services without refund and potential legal action.

8. Intellectual Property

Our Rights

All content on the Ozytherionyx website, including but not limited to text, graphics, logos, images, videos, software, and design, is the property of Ozytherionyx Ltd or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws.

Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to:

• Access and use our website for your personal or internal business purposes
• Use materials provided as part of purchased services for your own business operations

Restrictions

You may not:

• Reproduce, distribute, or publicly display our website content without written permission
• Modify, create derivative works, or reverse engineer our materials
• Remove copyright notices or proprietary markings
• Share purchased materials with third parties or use them in competing services

Deliverables

Custom frameworks, strategies, and documents created specifically for you during service delivery become your property for internal use only. You may not resell or redistribute these materials.

9. Client Materials & Confidentiality

Your Materials

You may provide us with business information, data, documents, or other materials ("Client Materials") during service delivery. You represent and warrant that:

• You have the right to share these materials with us
• The materials do not infringe any third-party rights
• The materials do not contain illegal or harmful content

Our Confidentiality Commitment

We treat your business information as confidential and will:

• Use it only for the purpose of delivering services to you
• Not share it with third parties without your consent (except as required by law)
• Take reasonable measures to protect it from unauthorised access

Exceptions

Information is not considered confidential if it:

• Is or becomes publicly available through no breach on our part
• Was rightfully known to us prior to disclosure
• Is independently developed by us without use of your materials
• Is required to be disclosed by law or court order

Testimonials & Case Studies

We may request permission to use your business name, logo, or results as a testimonial or case study. Such use requires your explicit written consent and you may revoke permission at any time.

10. Data & Privacy

We are committed to protecting your privacy and handling your personal data responsibly in accordance with UK GDPR and applicable data protection laws.

How We Handle Your Data

For complete information about how we collect, use, store, and protect your personal data, please read our Privacy Policy.

Cookies

Our website uses cookies for essential functionality and, with your consent, for analytics and marketing purposes. Learn more in our Cookie Policy.

Your Rights

You have the right to access, correct, delete, or restrict the use of your personal data. Contact us at ozytherionyx@gmail.com to exercise these rights.

11. Third-Party Tools

We may use or recommend third-party tools, platforms, or services during service delivery, including but not limited to:

• Video conferencing platforms (Zoom, Google Meet)
• Project management tools
• Analytics and advertising platforms
• Payment processors (Stripe)

No Warranties

We do not control and are not responsible for third-party services. Your use of such services is governed by their own terms and conditions. We make no warranties regarding the availability, functionality, or security of third-party tools.

Integration Risks

If you grant us access to your third-party accounts (e.g., advertising platforms) for analysis or guidance purposes, you do so at your own risk. We will exercise reasonable care but are not liable for issues arising from third-party platform changes, errors, or limitations.

12. Disclaimers

Services Provided "As Is"

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties of uninterrupted or error-free operation

No Guarantee of Results

We do not guarantee, represent, or warrant that:

• Your use of our services will result in any specific business outcomes
• Strategies or recommendations will be successful in your market
• You will achieve any particular revenue, profit, or growth targets

Business success depends on numerous factors beyond our control, including your execution, market conditions, competition, timing, and resources.

Educational Nature

Our services are educational and advisory. We provide guidance, frameworks, and recommendations based on our experience and expertise, but implementation and results are your responsibility.

13. Limitation of Liability

To the fullest extent permitted by applicable law:

No Liability for Indirect Damages

Ozytherionyx Ltd, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Lost profits or revenue
• Loss of business opportunities
• Loss of data or information
• Cost of substitute services

Maximum Liability

Our total liability to you for any claims arising from or related to these terms or our services shall not exceed the amount you actually paid to us in the 12 months preceding the claim.

Exceptions

Nothing in these terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited under applicable law

Your Acknowledgement

You acknowledge that the fees charged for our services reflect this allocation of risk and that we would not provide services at these prices without these limitations.

14. Indemnity

You agree to indemnify, defend, and hold harmless Ozytherionyx Ltd, its directors, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms of Use
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Any content or materials you provide to us
• Your implementation of strategies or recommendations we provide

This indemnification obligation will survive termination of your use of our services.

15. Governing Law & Jurisdiction

These Terms of Use and any disputes arising from or related to them or our services shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Jurisdiction

You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising from or in connection with these terms or our services.

International Clients

While we serve clients globally, by using our services, you consent to the application of English law and the jurisdiction of English courts, regardless of your location.

16. Dispute Resolution

Contact Us First

If you have any concerns, complaints, or disputes regarding our services, we strongly encourage you to contact us directly before taking any formal legal action:

• Email: ozytherionyx@gmail.com
• Phone: +55 22 99897-7945

We commit to responding within 24–48 hours and working in good faith to resolve any issues.

Informal Resolution

Most disputes can be resolved through open communication. We will make reasonable efforts to address your concerns fairly and promptly.

Escalation

If we cannot resolve a dispute informally within 30 days, either party may pursue formal dispute resolution through the courts of England and Wales as specified in the Governing Law section.

17. Changes to These Terms

We reserve the right to modify these Terms of Use at any time to reflect:

• Changes in our services or business practices
• Legal or regulatory requirements
• Technological developments
• User feedback and improvements

Notification of Changes

When we make material changes to these terms, we will:

• Update the "Effective Date" at the top of this page
• Notify active clients via email where reasonably practicable
• Post a notice on our website for a reasonable period

Your Acceptance

Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms. If you do not agree with the changes, you must stop using our services.

Review Regularly

We encourage you to review these Terms of Use periodically to stay informed of any updates.